Roto Rooter Complaints and Reviews

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Roto Rooter
Main address: 2500 Chemed Center 45202-4726 Cincinnati Ohio
513-762-6690,800-ROTO-911, 800-768-6911, , http://www.rotorooter.com/contactus/
  • 291+12 mobile complaints
  • $110K claimed losses
  • $370 average
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They ripped off my 65 year old mother! Said they replaced 20 foot of pipe in her back yard and yhscwater company came out and said they were lying because no part of the yard had been dug up! Charged her 1200.00$ for replacement of 6 inch piece of pipe to fix a leak. Add comment

     

  • Oct 21
  • Repairs
  • Walnut Creek, California
  • Repair Appointment
  • 21

I called Roto Router at about 4:00 pm. The dispatch told me the tech would be on site in 1 to 1/2 hours. He did not show so I called back, I was told it would be another hour. He did not show again, so I called back a little upset. I was told he was on his way but had encountered some traffic but would be there in 45 minutes. He did not show, so I called back. By this time it was 8:00 pm... Read more

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  • Oct 15
  • Repairs
  • Water Heater Replacement
  • 32

I had to have water heater replaced. I called roto rooter. They came out and charged me $1914.00 to replace water heater and put a pan underneath that is now required. $808 for heater and pan which I find out later is very pricey for 40 gallon tank and pan. then they charge me $199.00 per her hour for labor. 4.75 hours. This included the one and a half hours they were gone and 15 minutes that it... Read more

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Very very bad experience.need some one from coporate to call me...,, Add comment

     

  • Oct 12
  • Plumbing
  • Olivet, Michigan
  • Pipe Connections Leak
  • 64

This is not a complaint. I happen to hold the RotoRooter Techs in high esteem! The Tech shows up and tells me right off the bat that the hourly rate is $225 per hour. Was I stunned .. or was I stunned? I'd already been dumped by a previous plumber .. waited 2 weeks for him to show up to finish the job he started in the crawl space. He never did. So now RotoRooter was here .. he said he knew I... Read more

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  • Oct 11
  • Repairs
  • Michigan, United States
  • Overcharged Plumbing Service
  • 46

I made my initial appointment on Friday at about 11:00am. I was told that I was "next on the list". I called back at 12:30pm and was told again that I was "next on the list". I called again at 4:00pm to cancel because I had to leave the house. A service man finally came out at 3:00pm Saturday, He snaked the situation, and I was charged $252.98. I had to post-date a check for 13 days, and... Read more

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  • Oct 08
  • Plumbing
  • Greeley, Colorado
  • Plumbing Charges
  • 156

I called for a service to clean out lines on a remodel project. I was informed it would cost $114 to have the lines cleaned, they also informed me there could be other costs associated with the Service and was very unwilling to give a set price. I tole them I am only authorizing $114 service, and if they were going to charge anymore I would need to authorize the amount. When Rob the Plumber... Read more

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Two years ago RotoRooter came to my house charged my $800.00 to clean the pipes drain life time warranties it never fix the problems had to get some one else to fix the problems for a lot less Add comment

     

  • Oct 06
  • Plumbing
  • Walnut Creek, California
  • Sink Installation
  • 27

A very novice guy came and charged me $190 without even knowing how to install a kitchen counter-top sink. The guy informed that he has to charge me for an hr - $189 for the sloppy work on a bathroom heating adjustment.. I would not recommend Roto Rooter to anyone.. Stinky expensive job... A very novice guy came and charged me $190 without even knowing how to install a kitchen counter-top sink. ... Read more

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  • Oct 06
  • Plumbing
  • Lincoln, Rhode Island
  • Leaking Toilet
  • 35

Slow leak in a toilet required a new part and replacement of a few screws and a washer. Unfortunately I work all day and needed someone to come after 5:00pm. Not much luck getting anyone so I called Roto-Rooter. They did come at the time they said they would. However, I wish I had seen this page first. He came all right and quoted me $425. Given I was stuck, and he knew it I had to have the... Read more

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