Roto Rooter Complaints and Reviews

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Roto Rooter
Main address: 2500 Chemed Center 45202-4726 Cincinnati Ohio
513-762-6690,800-ROTO-911, 800-768-6911, , http://www.rotorooter.com/contactus/
  • 277+9 mobile complaints
  • $110K claimed losses
  • $385 average
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  • Sep 11
  • Repairs
  • Santa Fe, New Mexico
  • Clogged Drain
  • 66

Had a clogged main drain. The 'technician' showed up and hour and half late, and quoted an exorbitant price. We negotiated it down to something more reasonable - the tech agreed that the problem would not require more than an hour. When finished, we were presented with a bill, for the negotiated price, plus a 'fuel' charge of $20. This was pure fiction on the part of the tech, to get back... Read more

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Roto rooter did not fix my sewer line as they said they do then charged me, I did not know untill problem reoccurred they refuse to repair. Disappointed.would not recommended to anybody. Add comment

     

  • Sep 06
  • Plumbing
  • Vernon Rockville, Connecticut
  • Toilet Repair
  • 43

Bela Balog, Non License Plumber!!! Came into my home and tried to repaired my toilet, I had a broken fill valve and he replace it. After replacing the old fill valve, the tech tell me that my stop valve needs to be replace also, something that he could not fix it. He could not completed the job, so the dispatcher sent out Kurt to replace the stop valve and Fix my toilet. I was charged $1034.95... Read more

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  • Sep 05
  • Plumbing
  • Telford, Pennsylvania
  • Unprofessional Service
  • 27

I needed the pipe snaked at my small business, access to the pipe was easy (in the middle of the parking lot) they showed up, 2 hours late, looked down the pipe, look at me and said $900... WTF??? Really??? If it was not for the fact that all of the plumbing in my shop was rendered useless and I would have had to send all my employees home till it was fixed (costing me as much or more) I would... Read more

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  • Aug 25
  • Plumbing
  • St. Petersburg, Florida
  • Positive Experience
  • 57

This company has come 4 times to fix plumbing problems in my house over the past 9 years. They're quick to arrive, professional, and get the job done without any hassles. They've always had the needed parts on their trucks and offer 24 hour emergency service without additional fees. They just left here at 12:30 a.m. after unclogging a toilet which was much appreciated. They have shown up late in... Read more

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  • Aug 22
  • Plumbing
  • Florence, Kentucky
  • Plumbing And Drain Service
  • 73

Called in request for service around 7:30am, Fri., 8/22/2014. Spoke to Susan who was pleasant and took the needed information. Within the hour received phone call that someone would be at the house within 30 minutes. Aaron arrived, assessed the situation, explained my options of service and cost and by shortly after 10 am the problem was resolved. He answered all my questions and even educated me... Read more

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  • Aug 21
  • Plumbing
  • Undelivered Service
  • 37

This can't be real. I called this company again I don't know what was I thinking to give them a second chance. We called yesterday to set up for today and guess what they told your tech will be there between 10-12 next day which is TODAY 08/21/14 and at 11:15 am this morning they called me and told me that he will be late again which happen same bs last time I called and set this up. Last time... Read more

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Awful! Late and charged $270 to unclog a drain that they didn't even unclog!! Terrible company!!!!!!! Add comment

     

  • Aug 12
  • Repairs
  • Overcharged Plumbing Service
  • 147

Called them for sink drain stopped up and floor drain in laundry room clogged. One guy arrived and was here 2 hours and 45 minutes. Spent two hours on drain to septic tank which was already working fine. The remaining 45 minutes to clear the sink drain. Didn't fix the floor drain. Then, said bill was about $400! When I squawked he dropped it $97.50. He had been writing the bill for over 10... Read more

Was this review helpful? 1 1

Tech Butch did an good job of replacing cut off valve to stop leak in yard. Butch was very helpful in explaining what was needed and gave an estimate . Butch has good customer service skills and represents the company in a very positive manner.. Add comment

 
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