Roto Rooter Complaints and Reviews

2.2
  • Job Well Done1 votes
  • Over priced4 votes
  • Customer serve poor4 votes
  • Anything about the experience3 votes
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  • Feb 20
  • Plumbing
  • Milford, New Hampshire
  • Drain Cleaning
  • 31
  • REVIEW RATING 4/5

they came to unplug drain found that it was frozen couldn't get through gave up after 1 1/2 hours then tried to charge me $290. I complained and they took off $100. I paid $190 only to fix it myself. they couldn't even come up with a solution. I think they should at least train there techs how to deal with all kinds of problems not just the simple ones. It's winter I am sure I am not the only one... Read more

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  • Feb 17
  • Plumbing
  • Glendale Heights, Illinois
  • Sewer Line Excavation
  • 53
  • REVIEW RATING 5/5

This past weekend, I found out the hard way that my main sewer line back to the street broke in my front yard. Of course insurance does not cover that. Thank God they covered the damage to the inside of my house caused by the backed up sewage that destroyed my basement. On to my (not) wonderful experience with Roto Rooter. I called them on Monday morning and they came out to snake (power rod)... Read more

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  • Feb 17
  • Plumbing
  • Sink Repair
  • 1
  • 1
  • 47
  • REVIEW RATING 4/5

Tech was giving me the price to job. Which was extremely high for just a service done on a small bathroom sink. They wanted me to pay over $400.00 just to do anything. I asked for a better price perhaps a discount of some sort. And the guy walked downstairs sayin he would call mngmnt. And heard him say this *** has no money. I'm gonna just wait a minute and make them think. I was raging at the... Read more

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  • Feb 15
  • Cleaning Services
  • Wilmington, Delaware
  • Sewer Line Repair
  • 27
  • REVIEW RATING 4/5

Hello, I need to inform you of the very very poor service and rip off that I have received from your location in Victoria Tx My main sewer line is plugged, I pulled the toilet and called the local branch to come out and run an auger and clear the line. The service tech showed up and informed us that he had broken the tip off his auger yesterday and could not put any type of attachment, cutter... Read more

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  • Feb 14
  • Plumbing
  • Westminster, Colorado
  • Plumbing Services
  • 32
  • REVIEW RATING 3/5

My downstairs bathroom was backing up into the shower and utility closet. I needed someone to come out quick. I called Roto Rooter and they said we will have someone come out between 11pm to 3 am. I was ok with that since I needed this done. I get a call at 1 in the morning telling me they will be there at 8. I'm livid. So I wait till 8. Two guys walk in and are so unprofessional I was beside... Read more

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Flapper replaced. 195.00. Less than 30 minute visit during normal work hours. Do not reccomend this business. Add comment

  • Feb 08
  • Installers
  • Decatur, Georgia
  • Dishwasher Installation
  • 40
  • REVIEW RATING 4/5

I called roto rooter to install a dishwasher. They told me it would cost $299. When the Unlicensed tech arrived he refused the coupon saying it is a flat 300 rate, no coupons allowed. They emailed me and said they would be here in 2hrs it took 4hrs for him to arrive. He didn't have the part to do the job and didn't go to home depot to get the part. He connected partially connected the dishwasher... Read more

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  • Feb 07
  • Repairs
  • Agent
  • 72
  • REVIEW RATING 4/5

They must think women are *** or an easy target. The Agent said he had to go outside to make a call to his supervisor. Agent then poked his head in the house do you have money whose going to pay. I told him I would, why would I call him. Agent then toled me that it would cost me $576.56 plus tax. This is not including I had to purchase my own Garbage disposal. I told him NO, Thank you goodbye.... Read more

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Roto rooter totally rocks. Very professional and reasonable. The rep ronnie was awesome and did a treat jon on my water leak in kitchen concrete slab. Add comment

  • Feb 01
  • Plumbing
  • Buffalo, New York
  • Drain Service
  • 62
  • REVIEW RATING 4/5

I'm not a plumber and neither was the guy Roto Rooter just sent to my home. I'm not letting that *** touch my slow drains! He was clueless! Wow Poor Service -wouldn't use nor bother with such incompetent workers! The better business bureau ( BBB ) needs to look into this company. People are being robbed by this service>>$271 snake part of drains then he says $500 for camera shot and he... Read more

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