2.1
  • Job Well Done1 votes
  • Hourly Rates1 votes
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Came out, said he needed time to consult with "supervisor" and would call me back within two hours. Never called, spok with business owner twice therafter and no resolution. This is in Santa Fe, NM. 24 hour service, NOT!! Add comment

  • 1 day ago
  • Repairs
  • Washington, Missouri
  • 11
  • REVIEW RATING 4/5

Called for plugged sewer line that was backing up in basement. Roto showed up on time looked at the problem and said it would cost $433 to fix. Said he would fix it and be gone quickly. Then he said was hitting something in the.line and he wanted to video the pipe for another $180 when I said no he said he could not guarantee any of the services. So I paid him and got online and found... Read more

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  • Dec 02
  • Plumbing
  • Seabrook, Texas
  • Plumbing Services
  • 138
  • REVIEW RATING 5/5

On Nov. 20 my elderly aunt had a stopped up drain due to putting thick noodles in her garbage disposal. She called Roto Rooter to come out and clear her drain. Their representative looked at the drain and was told that a cleanout was located in the wall behind the sink on the outside. He cleaned out the noodles and then she asked if he could replace the O ring on the sink faucet which was... Read more

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  • Nov 26
  • Repairs
  • Hamilton, Montana
  • Septic System
  • 72
  • REVIEW RATING 4/5

Grandma had problems with her septic tank, she called roto rooter, he did not dig up the hole my mother did, then he went home got his back *** and charged 400.00 for it, never used it! He then went into saying she did not have a septic she had a cesspool, and that with her drain field they all need replaced.he said he tried to pump the cesspool but could not. She got a second opinion and the... Read more

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  • Nov 08
  • Repairs
  • Toilet Repair
  • 174
  • REVIEW RATING 4/5

I called Roto Rooter in Berlin, CT. They sent a technician, his name was Tim Irace, very young looking technician. I stated that my toilet was clogged. He auger my toilet with this hand snake and could not clear the blockage. He got his Wet / Dry Vacuum and suck out the water and found that his hand snake scratched my porcelain toilet. He called the on call Manger, Her name was Jennie Lackey, She... Read more

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  • Nov 05
  • Plumbing
  • Naperville, Illinois
  • Positive Experience
  • 125
  • REVIEW RATING 4/5

On Wednesday Nov. 5 I needed a plumber. I went on line to Roto Rooter and set up an appointment for a hour later. When the technician arrived (10 mins earlier than expected). He introduced himself and got right to work. And within a hour had our main line rooted out and the toilet back in place. And he gave us an extra discount to off set the parts he replaced. Also the company gives a six month... Read more

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  • Nov 02
  • Plumbing
  • Sewer Pipe
  • 2
  • 2
  • 174
  • REVIEW RATING 5/5

My wife and I woke up to find all of our toilets inside our home not flushing. My wife and I called my neighbor who works for a HVAC company and he stated that my main sewer line from basement to the city sewer system was clogged. He told me to call a local plumbing company. This is where my wife and I made our 1st mistake. Instead we had called Roto Rooter, from the Berlin, CT who sent out a... Read more

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  • Nov 01
  • Plumbing
  • North Bend, Washington
  • Sewer Line
  • 116
  • REVIEW RATING 4/5

I noticed my sewer cleanout was baking up. I called Roto-Rooter and evidently they send out a request to anyone within 100 miles. Sergey Yakovlev showed up having driven an hour and a half, and would not even start working until I signed for the $569.00. I figured it was very high, but went ahead-my mistake. He was there an hour, fixed nothing, did not have the equimpment he needed to do the... Read more

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  • Nov 01
  • Plumbing
  • Plumbing Work
  • 52
  • REVIEW RATING 4/5

Mr Bela Balog, who works for Roto Rooter out of Berlin, CT 06037 keeps completing plumbing work with out a license!!! He was charge with doing work with out a license back in 2009 and has never tried to get his license. He works for Scott Coutant who holds a P-1 license, but Mr Bela Balog, who is not a registered apprentice with the State of CT as of 10-30-2014. Under the laws for CT, you must... Read more

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