Roto Rooter Complaints and Reviews

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  • Customers like
    • Job well done2
    • Repairman2
    • Worked all hours1
  • Customers don't like
    • Overpriced11
    • Poor customer service9
    • Being massively overcharged5

  • 18 hours ago
  • Repairs
  • Woonsocket, Rhode Island
  • 3

Def agree with previous posters and came here to voice my upsetness... After drain was snaked I needed a new sewerline in my yard. Total feet was 72, total cost of job was $16,400. I manage a restaurant and didn't have time during that time to shop around and guessed their prices were about the same as competitors. 3 months later a new plumber neighbor moves in down the road and tells me one... Read more

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Roto-Rooter Muncie Indiana bunch of crooks. Gave a price for clearing a line and setting the toilet 300.00 I paid him for the work and the guy tried to add another $300 in for a total of $600 to clear a line and set a toilet. Don't use these people Add comment

  • 2 days ago
  • Repairs
  • Moraine, Ohio
  • 9

Horrible!! Never did anything the said, left 4 fans one dehumidifier at my house for 2 weeks, never came back but to get their equipment which wasn't working properly anyway. I personally helped them carry out the machines. Then I get a bill for over 1,000 dollars, called explained it wasn't right, the guy agreed he would get back with me for a c days, so I come to find a letter from them that... Read more

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As a former employee it got very disheartening watching this company take advantage of people especially elderly people on a fixed income. I am so glad I was able to get back at them and make money helping people with some top notch machines.-Alex Add comment

Forget them they screwed my mother in law over charger for a check valve and put on a piece of corrugated plastic and called it a check valve. I am so glad I got back in this company now I can use the machines and do what I want to do the right way Add comment

They like to rip people off, I don't feel bad about ripping them off. Add comment

  • Jul 17
  • Plumbing
  • Minneapolis, Minnesota
  • Positive Experience
  • 27

Mike and Andy gave me great service and satisfaction When they arrived at my son's home the first thing they did was introduce them self and stated with what company they were with. Mike stated what the type of work they would be performing to make sure the sewer pipes were cleaned and in good flowing before they would leave my son's home. They listened to my problem asked some questions and they... Read more

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  • Jul 15
  • Repairs
  • Eastpointe, Michigan
  • Roto Rooter Bathroom Plumbing
  • 37

Was charged $489 to replace a bathtub trap. afterward when a leak was detected in the waste drain I called Roto Rooter and the plumber returned to assess the problem. He could not determine exactly where the leak originated but he stated it was probably the seal on the trip lever waste and overflow and they should be replaced. He estimated that cost to be $589.95 to replace the trip lever and... Read more

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They never showed up,went to a different address. Had to call several times and wasn't even offered a discount or coupon for another time.Ended up having to hire another company. Add comment

  • Jul 14
  • Plumbing
  • Denver, Colorado
  • Roto Rooter Drain Cleaning
  • 25

I contacted the Commerce City Roto Rooter to have my downspouts jet cleaned. Jim Julien showed up and 'upsold' me from $88 to a $485 fee. I would not have minded the payment had he finished the job, but he told me it would cost another $1,000 to unplug the lines which he claimed were 'crushed'. Be wary people. A neighbor told me this is standard practice by Roto Rooter to advertise a... Read more

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