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Roto Rooter

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Roto-Rooter is a United States based company. The company originally specialized in clearing tree roots and other obstructions from sewer lines across the country.

Roto-Rooter is the largest plumbing and drain-cleaning company in North America. It is a public company which was founded in 1933 by Samuel Blanc. At the present time, the corporate office of the company is based in Des Moines, Iowa. In 1980, the Blanc family sold Roto-Rooter Corporation to Cincinnati-based Chemed Corporation. Chemed began purchasing some independent Roto-Rooter franchises and operating them as company-owned locations under the newly formed Roto-Rooter Services Company.
Please try to contact Roto Rooter Customer Service directly prior to posting any complaints on this site.

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Roto Rooter Reviews

Anonymous
Roto Rooter Tucson
5.0 2500 Chemed Center 255 East Fifth Street CincinnatiOhio45202-4726 513-762-6690,800-ROTO-911, 800-768-6911 http://www.rotorooter.com/contactus/

We Called them about running water in the toilet. We called them because we thought that we were dealing with a reputable company, they came out when they said they would which w...

#318069
May 12, 2012
27

Kateem
Roto Rooter
5.0 2500 Chemed Center 255 East Fifth Street CincinnatiOhio45202-4726 513-762-6690,800-ROTO-911, 800-768-6911 http://www.rotorooter.com/contactus/

This company is very unprofessional. I had a broken pipe in bathroom which caused a heavy leak through my kitchen ceiling under my bathroom. So on Saturday at 5pm, I called w/emerg...

#317198
May 08, 2012
32

Anonymous
Roto Rooter , Canton GA.
5.0 2500 Chemed Center 255 East Fifth Street CincinnatiOhio45202-4726 513-762-6690,800-ROTO-911, 800-768-6911 http://www.rotorooter.com/contactus/

I called Roto rooter and was routed to the office closest to canton georgia. I spoke to the lady in the office 3 times in 10 days and I never received a call back from billy the ma...

#315696
Apr 30, 2012
43

Plumbwiz...
More terrible truths behind Roto Rooter
5.0 2500 Chemed Center 255 East Fifth Street CincinnatiOhio45202-4726 513-762-6690,800-ROTO-911, 800-768-6911 http://www.rotorooter.com/contactus/

I also wanted to tell everyone that roto rooter prides themselves on having the best techs in the industry, but no one knows that alot of the techs at roto rooter had no previous ...

#315474
Apr 29, 2012
110

Plumbwiz...
The terrible truth behind Roto Rooter
5.0 2500 Chemed Center 255 East Fifth Street CincinnatiOhio45202-4726 513-762-6690,800-ROTO-911, 800-768-6911 http://www.rotorooter.com/contactus/

I am a plumber working for roto-rooter and i will tell everyone the real truth behind this corporate rip off of a plumbing company. We do have flat rate pricing but we will not tel...

#315321
Apr 28, 2012
219

Anonymous
Roto Rooter rip roff
5.0 2500 Chemed Center 255 East Fifth Street CincinnatiOhio45202-4726 513-762-6690,800-ROTO-911, 800-768-6911 http://www.rotorooter.com/contactus/

Well they come out and offer to clean your drain for 350.00(a flat rate they are incapable of quoting over the phone even though it is A FLAT RATE!!)I called a local licensed plumb...

#315246
Apr 27, 2012
94

Srogers205
Roto Rooter - Horrible Company
5.0 2500 Chemed Center 255 East Fifth Street CincinnatiOhio45202-4726 513-762-6690,800-ROTO-911, 800-768-6911 http://www.rotorooter.com/contactus/

Absolutely horrible company. I was quoted $250 to pump a septic tank (as long as it was no deeper than one foot in the ground). Frank (pump truck driver) came out and said he locat...

#312885
Apr 17, 2012
148

Anonymous
Roto Rooter blew off my appointment
5.0 2500 Chemed Center 255 East Fifth Street CincinnatiOhio45202-4726 513-762-6690,800-ROTO-911, 800-768-6911 http://www.rotorooter.com/contactus/

I called for an appointment on Thursday for Friday afternoon at 1 pm. At 4 i called to see if I was still scheduled for 1 (haha). The girl was not rude but could not have cared l...

#312624
Apr 16, 2012
97

Anonymous
Roto Rooter - Beware of these crooks
5.0 2500 Chemed Center 255 East Fifth Street CincinnatiOhio45202-4726 513-762-6690,800-ROTO-911, 800-768-6911 http://www.rotorooter.com/contactus/

Be aware of these guys. They are over priced. They use "bate and switch" tactics to draw you in, then create one crisis after another to exploit more and more money from you. The...

#312295
Apr 15, 2012
179

Anonymous
Roto Rooter - Late for appointment
5.0 2500 Chemed Center 255 East Fifth Street CincinnatiOhio45202-4726 513-762-6690,800-ROTO-911, 800-768-6911 http://www.rotorooter.com/contactus/

I called and explained what was wrong, I said it might be a broken pipe...Whatever... The appt was between 3-4 they called me at 4:49 saying they were running lateSo I ...

#311920
Apr 13, 2012
112

Anonymous
Roto Rooter - No price quote for roto-rooting over the phone?
5.0 2500 Chemed Center 255 East Fifth Street CincinnatiOhio45202-4726 513-762-6690,800-ROTO-911, 800-768-6911 http://www.rotorooter.com/contactus/

Called the local number listed to find out how much roto rooting costs for residential service. The customer service person said she had no idea - only the technicians have price l...

#311601
Apr 12, 2012
223

VERA CAL...
Roto Rooter - RECKLESS ROTOROOTER DRIVER
5.0 2500 Chemed Center 255 East Fifth Street CincinnatiOhio45202-4726 513-762-6690,800-ROTO-911, 800-768-6911 http://www.rotorooter.com/contactus/

I was going on my way home when a RotoRooter Van came speeding by me like he was going to a fire and thru rocks onto our 1955 Classic Chevy Show Car and a rock hit the windshild ca...

#307677
Mar 26, 2012
219

Anonymous
Roto Rooter - Roto r****r got me good
5.0 2500 Chemed Center 255 East Fifth Street CincinnatiOhio45202-4726 513-762-6690,800-ROTO-911, 800-768-6911 http://www.rotorooter.com/contactus/

Called roto r****r for a blocked sewer line causing house wide backup. they opened the cleanout and snaked the line with an undersized snake. this punched a hole through the bloc...

#307089
Mar 23, 2012
390

Eaglepri...
Roto Rooter is a Rip-off!
5.0 2500 Chemed Center 255 East Fifth Street CincinnatiOhio45202-4726 513-762-6690,800-ROTO-911, 800-768-6911 http://www.rotorooter.com/contactus/

I had Roto Rooter out to clean roots out of my sewer line. They came and cleaned out a large bag of roots. Two months later, the sewer backed up again. A supervisor came with th...

#305726
Mar 18, 2012
424

Anonymous
Roto Rooter - Hot water tank
5.0 2500 Chemed Center 255 East Fifth Street CincinnatiOhio45202-4726 513-762-6690,800-ROTO-911, 800-768-6911 http://www.rotorooter.com/contactus/

I used rot rooter in fairfax, my phone number is 703-589=5321 they charged me almost $ 1500 , and the tank is not giving enough hot water, they came out 4 times but never ...

#305364
Mar 16, 2012
196

Madnana
Price gauging Roto Rooter
5.0 2500 Chemed Center 255 East Fifth Street CincinnatiOhio45202-4726 513-762-6690,800-ROTO-911, 800-768-6911 http://www.rotorooter.com/contactus/

3/7/12 Roto Rooter came out the replace a kitchen faucet(we purchased at Lowes),basket strainers and rebuilt a vanity faucet in less than 1 1/2 hour to the tune of $600!!!! That wa...

#305080
Mar 15, 2012
311

Dodgeel
Roto Rooter is a joke
5.0 2500 Chemed Center 255 East Fifth Street CincinnatiOhio45202-4726 513-762-6690,800-ROTO-911, 800-768-6911 http://www.rotorooter.com/contactus/

December 2010 we find water coming up through the kitchen floors. Roto Rooter is called along with insurance. Estimate of $5,000 is amde to re-route the main water line so that it ...

#305060
Mar 15, 2012
233

Dpryor41
Roto Rooter is a rip off! Don't trust them- they lie!
5.0 2500 Chemed Center 255 East Fifth Street CincinnatiOhio45202-4726 513-762-6690,800-ROTO-911, 800-768-6911 http://www.rotorooter.com/contactus/

I called the local number here in Cleveland, OH for Roto Rooter plumbers to get an estimate for a replacement water heater and replacement plumbing for my home. In the phone book y...

#304805
Mar 14, 2012
211

Boon
Roto Rooter - Rotorooter
5.0 2500 Chemed Center 255 East Fifth Street CincinnatiOhio45202-4726 513-762-6690,800-ROTO-911, 800-768-6911 http://www.rotorooter.com/contactus/

Rotorooter promised free in-home estimate. I asked for one but they would not ballpark repair cost. Onsite, they quoted amount of $350, which I knew was exorbitant for the work i...

#301694
Mar 02, 2012
307

LlindeX
Roto Rooter - Roto-Rooter / Pipeline Industries Rip-Off Artists
5.0 2500 Chemed Center 255 East Fifth Street CincinnatiOhio45202-4726 513-762-6690,800-ROTO-911, 800-768-6911 http://www.rotorooter.com/contactus/

Called Roto-Rooter to unclog a 2" cast iron kitchen-sink drain line. Said they needed to "camera the line" then said the line needed to be replaced at a cost of $5,500. OK, that&...

#301125
Feb 29, 2012
330

Anonymous
Roto Rooter - Roto-ripoff
5.0 2500 Chemed Center 255 East Fifth Street CincinnatiOhio45202-4726 513-762-6690,800-ROTO-911, 800-768-6911 http://www.rotorooter.com/contactus/

Roto rooter used to be a decent company (but that was MANY years back) for cleaning sewer lines. Now their rates are hugely inflated. Stay away from these folks or beware that yo...

#300794
Feb 28, 2012
267

OhioCust...
Roto Rooter - Horrible costomer service
5.0 2500 Chemed Center 255 East Fifth Street CincinnatiOhio45202-4726 513-762-6690,800-ROTO-911, 800-768-6911 http://www.rotorooter.com/contactus/

We called Roto Rooter to clean out our sewer line. The plumber came out and said he couldn't do any work cause we had a cracked trap. He wanted to give us a quote, but we decided t...

#296007
Feb 10, 2012
394

Anonymous
Roto Rooter - ROTO-ROOTER Scam
5.0 2500 Chemed Center 255 East Fifth Street CincinnatiOhio45202-4726 513-762-6690,800-ROTO-911, 800-768-6911 http://www.rotorooter.com/contactus/

Our main sewer line in our yard collapse (old cast iron pipes from the 60s). Roto-Rooter came out and snaked/ran a camera. My husband was out of town and the tech new how desperate...

#295645
Feb 09, 2012
606

Anonymous
Roto Rooter does not keep appointments
5.0 2500 Chemed Center 255 East Fifth Street CincinnatiOhio45202-4726 513-762-6690,800-ROTO-911, 800-768-6911 http://www.rotorooter.com/contactus/

Yesterday i had an appointment between 8 am and 10 am. then at 10 am they call and say between 10am and 2:30 pm. i get a call they have to cancel until today between 8am and 10 am...

#293899
Feb 02, 2012
244

2smart4u
Roto Rooter - Roto-rooter ruined my floor and wall then only reimbursed partial cost
5.0 2500 Chemed Center 255 East Fifth Street CincinnatiOhio45202-4726 513-762-6690,800-ROTO-911, 800-768-6911 http://www.rotorooter.com/contactus/

We moved into a 17yr old house on septic. All new to us..The tub randomly filled with water so we called Roto-Rooter. They removed the toilet to snake the pipe and their equipment ...

#293818
Feb 01, 2012
420

Anonymous
Roto Rooter does not keep appointments
5.0 2500 Chemed Center 255 East Fifth Street CincinnatiOhio45202-4726 513-762-6690,800-ROTO-911, 800-768-6911 http://www.rotorooter.com/contactus/

Roto rooter appointment began from 8 to 10 am then 10:30 to 2:30. now they cancelled for the next day.all i needed fixed was a leaky toilet shut off valve. i evern can...

#293654
Feb 01, 2012
232

Anonymous
Roto Rooter - Is there not 1 legitimate complaint here?
5.0 2500 Chemed Center 255 East Fifth Street CincinnatiOhio45202-4726 513-762-6690,800-ROTO-911, 800-768-6911 http://www.rotorooter.com/contactus/

I am looking for 1 single legitimate complaint here but havent found one yet. I feel bad that roto rooter has to take all this abuse from ignorant people. I have made my decision n...

#291949
Jan 25, 2012
465

Anonymous
Roto Rooter - Rooter-rooter gave me a refund
5.0 2500 Chemed Center 255 East Fifth Street CincinnatiOhio45202-4726 513-762-6690,800-ROTO-911, 800-768-6911 http://www.rotorooter.com/contactus/

Called roto-rooter for a clogged washing machine line, $50 evaluation fee which will be added to the cost of the repair should one decide to continue. $320 to snake the line. tech ...

#291224
Jan 23, 2012
502

Anonymous
Do not call Roto Rooter for services
5.0 2500 Chemed Center 255 East Fifth Street CincinnatiOhio45202-4726 513-762-6690,800-ROTO-911, 800-768-6911 http://www.rotorooter.com/contactus/

I had a bad stoppage and it was backing up everywhere, I called Roto Rooter they said the charge would be 40 for coming out to my house and then whatever has to be done, so the ma...

#291158
Jan 23, 2012
445

Dpboris
Roto Rooter - I was ambushed!!!! Do not call this company!!!
5.0 2500 Chemed Center 255 East Fifth Street CincinnatiOhio45202-4726 513-762-6690,800-ROTO-911, 800-768-6911 http://www.rotorooter.com/contactus/

My experience was a clogged toliet in my apartment building in Quakertown, PA that I own. I knew I had to have the toliet removed and the sewer line snaked. I tried many times to r...

#290503
Jan 20, 2012
408
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