Roto Rooter Complaints and Reviews

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Roto Rooter
Main address: 2500 Chemed Center 45202-4726 Cincinnati Ohio
513-762-6690,800-ROTO-911, 800-768-6911, , http://www.rotorooter.com/contactus/
  • 263+5 mobile complaints
  • $110K claimed losses
  • $406 average
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  • Jul 25
  • Plumbing
  • Replaced Toilet Charge
  • 1
  • 17

Tech came. Said couldn't fix the plug, unknown item(s) blocking pipes. Whole toilet would have to be replaced! Cost: $571.00 labor? for a $230 toilet, for an hour and a half of work? WTH? Seriously: if the blockage is in the old toilet that you are removing, how can you NOT find a way to discover the reason for the blockage at least AFTER removal --- even it it was unknown and too... Read more

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  • Jul 16
  • Repairs
  • San Jose, California
  • Bathroom Faucet
  • 1
  • 16

I called Roto Rooter Nashville TN for repairs on my bathroom faucet 10 months ago, the technician replaced the tub shower and the ring, charged me $255.95 for labor + parts, today i had the same problem with the faucet, another technician named Boo came in and presented his work order authorization paper for the sum of $289.95, labor + parts, only for him to finish the job and presented a... Read more

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  • Jul 15
  • Plumbing
  • Unprofessional Drain Service
  • 1
  • 11

had a tall at work on yesterday the same evening was not working talk to service guy that was very nice and said he probably didn't go down far enough and would you back the next day with no charge I get a phone call this morning from barb screaming at me that my toilet was shot I said that is not what he told me she got the service guy on the phone and said that I said it was all his fault I... Read more

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  • Jul 10
  • Household Services
  • Newark, New Jersey
  • Sewer Clean Out
  • 1
  • 23

Sewer line was stuffed up, and they sent a technician Chris. From the start Chris kept saying this is bad, this is bad to which I said yes bad for me. to clear out the line he quoted me $435 minus the bogus $40 coupon. He told me he cleared the line but I will need a water pressure wash to flush it out so they can send a camera through. Another technician showed up the following day. He told me... Read more

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  • Jul 03
  • Household Services
  • Kansas City, Kansas
  • Clog Fix
  • 44

I was pleased with my service technician. He was efficient and courteous and informative about how to prevent a similar blockage from occurring again. He arrived on time in a timely manner. He did the work. He was pleasant. He was efficient. He was informative in that he educated me about how to prevent another blockage from reoccurring. He even showed me how to use a product that he sold... Read more

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  • Jun 23
  • Plumbing
  • Methuen, Massachusetts
  • Clog Fix
  • 3
  • 55

Drain was backing up into the tub. Called roto rooter in to fix. The pair that showed up kept trying to up sell me to the "whole house package", for $995 (kept suggesting it several times, until i started to get noticably upset) Since I only have 1 bathroom, I declined and said only the one drain snake. The one drain needed was the main. That was quoted at $250. They pulled they toilet and tried... Read more

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  • Jun 22
  • Home Construction and Repair
  • Cincinnati, Ohio
  • Drain Cleaning
  • 1
  • 54

i had roto-rooter out to the house on may 15 2014 for a clogged drain they were 9 hours late i was on the phone with them all day long call after call telling me they would be there in a hour.. finally when they showed up they unclogged the drain or so i thought, i paid 270.00 dollars and that was after the 10% off they gave me for being 9 hours late... one month later to the day the drain was... Read more

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  • Jun 19
  • Service Centers and Customer Services
  • Livonia, Michigan
  • Water Restoration
  • 38

This Roto-Rooter company in Livonia showed up after one of their plumbers (conflict of interest!) was here and did a horrible job. The guys were not trained, looked lost most of the time and couldn't answer simple questions about the damage, cost or the amount of time to do the job. Their guys said they were going to be done soon and then left and did not come back for days. When I called and... Read more

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  • Jun 17
  • Plumbing
  • Lincoln, Nebraska
  • Drain Cleaning
  • 41

I called roto rooter for a plumber to come out and take a look.....in doing so the tech. was very polite i must say...a bit pricey i felt almost $300 for a hour job...hmmmm just dont seem rite to me but ..my clog is gone water is draining fine now. i would refer others to the company...but just would advise them too beware of the price before making a committment to them..service was ok the was... Read more

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  • Jun 09
  • Plumbing
  • Houston, Texas
  • Late Technician
  • 1
  • 57

My appointment was from 8 am to 11 am. I was called at 9:31 AM asking to get clarity on what I needed and to tell me the technician was running late. I called at 11:05 AM to inquire, was just told he was still at his other job. Called back at 12:08 and was told he was going to be finished in 10 minutes and then should be at my home in 25-30 minutes after that. I called back at 1:06 and was... Read more

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