Roto Rooter Complaints and Reviews

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Roto Rooter
Main address: 2500 Chemed Center 45202-4726 Cincinnati Ohio
513-762-6690,800-ROTO-911, 800-768-6911, ,
  • 283+9 mobile complaints
  • $110K claimed losses
  • $378 average
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  • 1 day ago
  • Plumbing
  • Plumbing Service Overcharge
  • 13

I cannot belive that Roto Rooter makes more than my Lawyer and CPA's. Just over an hours worth of work cost $600 and I feel that is over the top. I would never use them again. They do not give an idea of how much it is going to be over the phone but know once they get tp your home how to rack up the bill. The plummer did a good job but the way they structure the payment is not good for the... Read more

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  • 1 day ago
  • Home Construction and Repair
  • Camera Inspection
  • 8

We had the technician advise a sewer-line camera inspection. That was a successful decision and made it easy to decide what needed to be done next. Matt also had Great recommendations so to what and how to fix problems that were found. This information will be very helpful in making the next repairs. The service was really Great.!! The serviceman was very Professional and through.Matt should... Read more

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  • Sep 27
  • Repairs
  • Repair Service Overcharge
  • 26

Had good ole rotor rooter out to our house yesterday to have our main line snaked. Quoted $187 per hour and before the hour was up the man broke the tip of the snake in our pipe. Took him an additional hour and a half to dig it out plus he added on more time for "clean up" A simple snaking ended up costing a little over $500. Needless to say, my husband will be disputing this first thing Monday... Read more

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  • Sep 25
  • Household Services
  • 43

Hello , I am a service tech of Roto-Rooter . Like most companies you are gonna have positive and negative experiences . I have worked for the company for over 10 yrs . I make a very good earning . I purchased my own vehicle and pay gas and insurance and any other tools I need! I find that we have idiots that work for us and well qualified individuals! I find that when other plumbers /... Read more

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  • Sep 23
  • Plumbing
  • Houston, Texas
  • Cap Removal
  • 28

I called this company needing an easy cap removed off of a pipe. I was told that I would have a technician out in 1 hour. I was called back an hour and a half after my initial call at 2:23pm Monday September 22, 2014 and told that a technician was still trying to be dispatched. Failed to mention that they had put the call in wrong and needed a license plumber to *** the cap. I would be fine with... Read more

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  • Sep 20
  • Repairs
  • Service Appointment
  • 49

Wasted my time also. Called at 9:30 am, I was advised someone would be there between Noon and 3:00 pm. At 3:10 they called to confirm address and told me the service tech would be there within 45 minutes (3:50 pm). They used the excuse they had called earlier and since I did not answer the service tech went to another job - I wonder why their call does not show up on my caller id? At 4:00 pm... Read more

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  • Sep 11
  • Repairs
  • Santa Fe, New Mexico
  • Clogged Drain
  • 108

Had a clogged main drain. The 'technician' showed up and hour and half late, and quoted an exorbitant price. We negotiated it down to something more reasonable - the tech agreed that the problem would not require more than an hour. When finished, we were presented with a bill, for the negotiated price, plus a 'fuel' charge of $20. This was pure fiction on the part of the tech, to get back... Read more

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Roto rooter did not fix my sewer line as they said they do then charged me, I did not know untill problem reoccurred they refuse to repair. Disappointed.would not recommended to anybody. Add comment


  • Sep 06
  • Plumbing
  • Vernon Rockville, Connecticut
  • Toilet Repair
  • 61

Bela Balog, Non License Plumber!!! Came into my home and tried to repaired my toilet, I had a broken fill valve and he replace it. After replacing the old fill valve, the tech tell me that my stop valve needs to be replace also, something that he could not fix it. He could not completed the job, so the dispatcher sent out Kurt to replace the stop valve and Fix my toilet. I was charged $1034.95... Read more

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  • Sep 05
  • Plumbing
  • Telford, Pennsylvania
  • Unprofessional Service
  • 50

I needed the pipe snaked at my small business, access to the pipe was easy (in the middle of the parking lot) they showed up, 2 hours late, looked down the pipe, look at me and said $900... WTF??? Really??? If it was not for the fact that all of the plumbing in my shop was rendered useless and I would have had to send all my employees home till it was fixed (costing me as much or more) I would... Read more

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