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Roto Rooter

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119 complaints

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Roto-Rooter is a United States based company. The company originally specialized in clearing tree roots and other obstructions from sewer lines across the country.

Roto-Rooter is the largest plumbing and drain-cleaning company in North America. It is a public company which was founded in 1933 by Samuel Blanc. At the present time, the corporate office of the company is based in Des Moines, Iowa. In 1980, the Blanc family sold Roto-Rooter Corporation to Cincinnati-based Chemed Corporation. Chemed began purchasing some independent Roto-Rooter franchises and operating them as company-owned locations under the newly formed Roto-Rooter Services Company. Please try to contact Roto Rooter Customer Service directly prior to posting any complaints on this site.

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Roto Rooter Reviews

Anonymous
Roto Rooter - Is there not 1 legitimate complaint here?

I am looking for 1 single legitimate complaint here but havent found one yet. I feel bad that roto rooter has to take all this abuse from ignorant people. I have made my decision n...

#291949
Jan 25, 2012
25

Anonymous
Roto Rooter - Rooter-rooter gave me a refund

Called roto-rooter for a clogged washing machine line, $50 evaluation fee which will be added to the cost of the repair should one decide to continue. $320 to snake the line. tech ...

#291224
Jan 23, 2012
54

Anonymous
Do not call Roto Rooter for services

I had a bad stoppage and it was backing up everywhere, I called Roto Rooter they said the charge would be 40 for coming out to my house and then whatever has to be done, so the ma...

#291158
Jan 23, 2012
60

Dpboris
Roto Rooter - I was ambushed!!!! Do not call this company!!!

My experience was a clogged toliet in my apartment building in Quakertown, PA that I own. I knew I had to have the toliet removed and the sewer line snaked. I tried many times to r...

#290503
Jan 20, 2012
83

Mansvoice
Roto Rooter - Stay away from Roto-Rooter

This is a letter I emailed to Roto-rooter....It largely fell on deaf ears...If you don't mind beign overcharged, then call 'em Dear Pat: I wanted to take a moment to...

#289418
Jan 16, 2012
129

BytheBay
Roto Rooter misrepresented themselves

Called looking for pipe lining (Shown on website and the receptionist said they did it.) Booked the first appointment of the day (8:00 am) so I could get to work. They arrived at 9...

#286684
Jan 05, 2012
185

Anonymous
Roto Rooter - Refused to use small camera

He was the 3rd one to come out from roto, and he did not want to use the smaller camera for fear he would lose it. My wife and i are both on disability and don`t have $220.50 to ju...

#286606
Jan 05, 2012
159

Rotoroot...
Chemed/Roto Rooter

Roto Rooter was caught redhanded sending unlicensed people posing as plumbers even after a complaint with the state Board of Massachusetts was filed along with a complaint in Massa...

#285885
Jan 02, 2012
168

Kspivey521
Roto Rooter Is Trying To Cheat Me

Roto Rooter came out to clean my drains, in the process the guy went the wrong way with the tube and busted my toilet. NOW they are trying to replace my large toilet with a small t...

#284890
Dec 29, 2011
154

Anonymous
Roto Rooter - Shafted us

Called for service. Young man came out, struggled and struggled. Took the stool off, auggered, then put the stool back on. I asked if we had a stool???? NO!!!!! H...

#284529
Dec 28, 2011
219

Anonymous
Roto Rooter - STAY AWAY FROM ROTO-ROOTER - MASSIVE OVERCHARGING

Sewage backed up in basement/carpets/bathroom etc. Not much time for "estimates" from several companies. Unfortunately, called Roto-rooter -- they DID come out quickly and after ...

#284184
Dec 27, 2011
267

Anonymous
Roto Rooter - Beware of Mr. Rooter!

Mr. Rooter came out today to "snake" my main sewer drain line as part of my annual maintenance. The sewer has been fine and was not backed up in any way. I replaced over half of t...

#282833
Dec 20, 2011
249

Anonymous
Roto Rooter OF FARMINGDALE IS A SCAM

ROTO ROOTER OF FARMINGDALE IS A SCAM , THEY TOLD ME I NEEDED NEW SEWER LINES, IT WAS AN EMERGENCY, AND IT WOULD COST 5K. I GOT A SECOND OPINION AND THERE WAS NOTHING WRONG WITH MY ...

#280777
Dec 11, 2011
248

Captain ...
Roto Rooter serious rip-off

I had a problem of low water pressure in my house. I contacted Roto Rooter. Their representative did a 5 minute inspection and told me I had to replace all the pipes in my house, e...

#279328
Dec 05, 2011
290

John Doe...
Roto Rooter Ripoff

A requested camera line inspection of my residential sewer line by the local roto rooter service company was met with a "that will cost you $495." almost immediately before even li...

#279194
Dec 04, 2011
343

Anonymous
Roto Rooter - Over Charge

I own a commercial property and had an issue with a clogged main drain pipe. I called Roto-Rooter to respond and unclog the drain. The employee arrived and advised me that they g...

#278599
Dec 01, 2011
308

Harrya
343.00 dollars to fix a 7 dollar part bull@@@@ Roto Rooter

I called rooto rooter to fix a mixer valve and they came and gave me a price of 343.00 for a 7 dollar part and 15 min. of work as i have done this job before, and 600 if they go t...

#276090
Nov 19, 2011
266

Lemondrop
Roto Rooter - Roto ruter are trained ripoffs

Yes roto ruter has a national name I can rember my parents calling for clogs,but you better watch out they are very expensive and told to push for chemicals for sales and sell new ...

#270251
Oct 24, 2011
347

Menefth@...
Roto Rooter - Unclogged kitchen sink faucet and shower head.

We experienced extremely low water pressure at the kitchen sink and master bedroom shower stall. We recently installed a new well pump and filter and thought the low water pressur...

#269618
Oct 21, 2011
307

Anonymous
If it isn't broken- Roto Rooter Breaks It

Roto Rooter came out to our home to check a dripping shower head. They took apart the handle, put it back together and 2 hours later, we had a wet ceiling on the 2nd floor. They ...

#269589
Oct 21, 2011
237

Lanesmiles
Roto Rooter - All worked up

I called Roto Rooter to handle a simple kitchen sink clog. They worked through the bottom of my kitchen sink area and snaked 20 feet to the drain in my basement. After about 20 min...

#267507
Oct 11, 2011
526

Anonymous
Roto Rooter - test your luck

I called Roto Rooter on several occasions. My previous experiences with them were not so terrible. The technicians were patient, but the charges were high. However, what happened t...

#266788
Oct 08, 2011
307

Ashamedp...
Roto Rooter - Employee tells truth

Here is the total truth from a 4 year employee that is ashamed of said employment. The company on average has a few qualified, highly trained, experienced, licensed PLUMBER...

#266040
Oct 04, 2011
861

Anonymous
Roto Rooter over charges for horrible service

I recently had a flood in my basement due to a sewer blockage. I called Roto Rooter based on their claim to provide fast professional service at the best price. I was told a serv...

#265980
Oct 04, 2011
438

Amanda07...
Roto Rooter in Westland Michigan is a rip off!

My family called Roto Rooter because we had a drain backing up into our house. They came out to our house and proceeded to check into it. After attempting to snake our drain under ...

#265385
Oct 01, 2011
385

Sibix0
Roto Rooter rip off

Roto rooter does not reveal their hourly rates and does not present an estimate before starting the job on site. They do not specify that they shall charge for materials used for ...

#262559
Sep 17, 2011
455

Anonymous
Roto Rooter - Rotter Rooter no good

The charged me $315 to snake out my drain and were only able to get 25 feet down the main line. Then he tried to sell me all these products, and convinced me I had to buy a new dra...

#261694
Sep 13, 2011
380

Texman4657
Roto Rooter - Mr. rooter ripoff big time

What a ripoff. we called them, they tighted a water heater element, pushed a reset button. then removed 4 tiles, and removed and reinstalled a shower valve, another plumber had put...

#259545
Sep 02, 2011
705

Anonymous
Roto Rooter...Do Not Do It!

I scheduled my service several days in advance to occur between 9 am and 11 am. I received a call at 8:30 and returned it around 9:00 where I was told I was the 2nd stop an...

#258667
Aug 30, 2011
384

Chickpea9
Roto Rooter Rip Off

I have a drain in my garage that floods everytime it rains. I originally called Roto Rooter on a Wednesday and set up an appointment for Friday between 9 and 5. They were suppose...

#255612
Aug 15, 2011
435
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