Roto Rooter Complaints and Reviews

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Roto Rooter
Main address: 2500 Chemed Center 45202-4726 Cincinnati Ohio
513-762-6690,800-ROTO-911, 800-768-6911, ,
  • 297+13 mobile complaints
  • $120K claimed losses
  • $395 average
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  • Nov 08
  • Repairs
  • Toilet Repair
  • 104

I called Roto Rooter in Berlin, CT. They sent a technician, his name was Tim Irace, very young looking technician. I stated that my toilet was clogged. He auger my toilet with this hand snake and could not clear the blockage. He got his Wet / Dry Vacuum and suck out the water and found that his hand snake scratched my porcelain toilet. He called the on call Manger, Her name was Jennie Lackey, She... Read more

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  • Nov 05
  • Plumbing
  • Naperville, Illinois
  • Positive Experience
  • 68

On Wednesday Nov. 5 I needed a plumber. I went on line to Roto Rooter and set up an appointment for a hour later. When the technician arrived (10 mins earlier than expected). He introduced himself and got right to work. And within a hour had our main line rooted out and the toilet back in place. And he gave us an extra discount to off set the parts he replaced. Also the company gives a six month... Read more

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  • Nov 02
  • Plumbing
  • Sewer Pipe
  • 2
  • 2
  • 118

My wife and I woke up to find all of our toilets inside our home not flushing. My wife and I called my neighbor who works for a HVAC company and he stated that my main sewer line from basement to the city sewer system was clogged. He told me to call a local plumbing company. This is where my wife and I made our 1st mistake. Instead we had called Roto Rooter, from the Berlin, CT who sent out a... Read more

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  • Nov 01
  • Plumbing
  • North Bend, Washington
  • Sewer Line
  • 78

I noticed my sewer cleanout was baking up. I called Roto-Rooter and evidently they send out a request to anyone within 100 miles. Sergey Yakovlev showed up having driven an hour and a half, and would not even start working until I signed for the $569.00. I figured it was very high, but went ahead-my mistake. He was there an hour, fixed nothing, did not have the equimpment he needed to do the... Read more

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  • Nov 01
  • Plumbing
  • Plumbing Work
  • 27

Mr Bela Balog, who works for Roto Rooter out of Berlin, CT 06037 keeps completing plumbing work with out a license!!! He was charge with doing work with out a license back in 2009 and has never tried to get his license. He works for Scott Coutant who holds a P-1 license, but Mr Bela Balog, who is not a registered apprentice with the State of CT as of 10-30-2014. Under the laws for CT, you must... Read more

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  • Oct 26
  • Plumbing
  • Center Point, Alabama
  • Free Estimates
  • 1
  • 1
  • 66

My first job was with RR back in 1971. The owner came to my city as a 1 man band but when I signed on we had 7 trucks none of us were plumbers we cleaned drains.In those days people were treated fairly and we were paid good for those days.I am now 64 and retired as a master plumber and gas fitter .From what I hear things have changed and what the other poster said is somewhat not everything... Read more

Was this review helpful? 2 1

They ripped off my 65 year old mother! Said they replaced 20 foot of pipe in her back yard and yhscwater company came out and said they were lying because no part of the yard had been dug up! Charged her 1200.00$ for replacement of 6 inch piece of pipe to fix a leak. Add comment


  • Oct 21
  • Repairs
  • Walnut Creek, California
  • Repair Appointment
  • 69

I called Roto Router at about 4:00 pm. The dispatch told me the tech would be on site in 1 to 1/2 hours. He did not show so I called back, I was told it would be another hour. He did not show again, so I called back a little upset. I was told he was on his way but had encountered some traffic but would be there in 45 minutes. He did not show, so I called back. By this time it was 8:00 pm... Read more

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  • Oct 15
  • Repairs
  • Water Heater Replacement
  • 85

I had to have water heater replaced. I called roto rooter. They came out and charged me $1914.00 to replace water heater and put a pan underneath that is now required. $808 for heater and pan which I find out later is very pricey for 40 gallon tank and pan. then they charge me $199.00 per her hour for labor. 4.75 hours. This included the one and a half hours they were gone and 15 minutes that it... Read more

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