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I also wanted to tell everyone that roto rooter prides themselves on having the best techs in the industry, but no one knows that alot of the techs at roto rooter had no previous experience prior to coming here. We have a roto rooter university where we take people off the streets and turn them into plumbers.

The school is taught not by a senior tech, but our shop/parts guy. A guy with little to no experience in his 20's. 13 weeks training and they put you out on the road to work. Also under the new pay plan these rookie techs come in making the same money as senior techs.17-23% commision per job.

This company has no loyalty to its techs and a "what have you did for me lately" type of attitude. Also speaking of little to no experience, our regonal manager in our company used to be a regional manager for toys r us! ! Talk about screwed up from the top down!

Thats right, the biggest plumbing company in the worlds upper management has NO experience in our industry. One good thing i will say about roto rooter is that when an accident happens they will try to take care of the customer. They have plenty of money to do so from taking advantage of thier customers and employees over the years. With all this money the company makes you would think they could provide certain things for thier techs but they dont.

We asked for rags to clean up after ourselves so the go buy boxes of cut up t-shirts to use for rags! Pathetic!! Also since ive been there we have had 1 christmas party. We have alloted money every year for a party but who knows where that money goes.

Instead of a bonus or a party, they give us cheap gifts they get with thier name and logo plastered all over it. Thanks roto rooter, i really didnt need a christmas bonus, i needed a roto rooter cheap *** plastic cup or checker board. Prolly cost you $3 per man. Glad to know we matter here.

Let me go out and make you some more money. Also, if anyone buys a $55 dollar bottle of pipe shield your crazy. A better alternative would be to dilute rid x with water and use it. Same results and rid x costs $8 a box.

The company wants us to push it on every job .

They send out reminders every day. So in closing, roto rooter has many different ways to rip everyone off so run with your money,cause if we show up you wont have none left!!

Location: Cincinnati, Ohio

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Guest

They rip me off also.

Guest

:p keep drinkin the koolaid billy

Guest

what was your previous commission rate wizard1?

30-36%?

Guest

i work for roto-rooter and couldn't agree more with plumbwizard1. roto-rooter is all about profits, not quality.

Guest

When a wall st. company gets into the service business its no longer about quality its about dividends for share holders...the happier the investor the more the executives compensate them selves.

The Bottom line now however is the company is holding on by a thread...they can only raise prices so mnay times at RR before Consumers stop using them. From what we hear when the price increases hurt business they start taking money from the employees to make thier numbers.

This past quarter they got busted for lying about the projections and The Legal problems and excessive liability is Killing them in both RR and Vistas. The company has begun the trip down the Drain.

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