Roto Rooter
Reviews and Complaints
RotoRooter promised 11am-2pm, still no show at 6pm
Incompetent thieves
Lie after lie....SCAM ARTIST
ROTO ROOTER CHECK FRAUD
Recently we had our septic cleaned out. We were told it would only cost a certain amount, but yet it ended up costing my mother twice the amount she was originally told.
WELL here is the worst part they cashed a post dated check 1 month before it was date for. Now it has put my parents in a financial bind with their bills. I am going to see about getting the check pulled from the bank to see if the check has been altered in anyway. What the idiots don't realize is my mom's check book is the carbon copy type.
So she has a copy of everything she wrote on the check date and all. If it comes back that the date was altered then Roto Rooter will be facing FEDERAL BANK FRAUD charges.
Never again...
Over charged repair that could have been permanently fixed for same cost
Water Valve - continuous leak - they put job on hold - wanted to charge $400 - sign "hold harmless" agreement
Unbelievable. I had a water valve typically used to turn water off to house non-stop leaking.
I called Roto Rooter. At 9:30 pm, tech comes and informs me I will have to continue to let water leak (meant staying up through the night since very large bucket was collecting water at a rate of emptying every hour). He said the reason was if he used the shut off valve provided by Phila. Water Dept.
and it malfunctions, I could have water flooding my basement. I asked for an estimate - depending on parts - would cost $200-$350. I though the price was outrageous but said fine. Tech comes 9:30 am next next morning.
He flips the PWD valve closed (no problem) and informs my family cost would be $400 AND HE WOUD NOT PROCEED WITHOUT ME SIGNING "HOLD HARMLESS" AGREEMENT. He was installing a 1/2" stem valve for $400! Asked to sign a "HOLD HARMLESS" agreement but their work is guaranteed - how so????????? And on top of that, guy was outright strange and would not give me an estimate as to how long the job might take, refused to say minimum or maximum range.
Before proceeding I went to a different room and called Roto Rooter. They had nothing to say about the strangeness of the person but they sure did stand behind their "HOLD HARMLESS" agreement.
CONCLUSION - I did not give them the job. I just had it completed for $75.
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Verified Reviewer | Los Angeles, CaliforniaRoto Rooter is an incompetent rip off
Another almost victim
3/21/13 RR has withdrawn the invoice to my credit card for $378 so I ended up with no monetary loss.
Ripped off my father
DO NOT USE THIS COMPANY
Roto Rooter--A Close Call...
Ripoff Rooter
Pay full price and nothing accomplished
Lack of coordination
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I don't know how you paid the guy, but if by cheque or credit card, I would stop payment on the check and dispute the charge with your credit card company for services not received. And, of course, tell everyone you can about this company.
Unfortunately, my mom paid them. I didn't learn of this until too long after the fact. I tried to talk with Roto Rooter but as I did not actually sign the check (but I do live here), they wouldn't speak with me.
Believe me, I am posting this everywhere I can!