As a customer and an AGL adjuster I would never recommend this company. Complete lack of communication with customers , setting expectations and broken promises with very poor communication. On January 3rd early in the morning I called to schedule service for pipe...Read more
So iv had this so called great company at my house at least 4 times in a 1 month time. Same story they need to send a camera down drain, OK DO IT FIX THE PROBLEM.it's always a temp fix , when they come they never put down drop clothes , they drag there nasty snake...Read more
They charged $230 to cut and cap a copper ice maker line. It took 2 minutes to do it. Total rip-off. I requested a shut-off valve since I couldn't get the snakebite to work. He just stuck my already purchased snakebite on the line. It was at the end of the day and I...Read more
I didn't like
- To expensive
- Way they swindle customers
Every home or commerical establishment has it own special concern when it comes to plumbing... don't lump all your plumbing concerns in to one service call ... customer's offten dump all concerns into one call..try and do that at a doctors office and see how sick your going to end up.
I called rotor rooter on Sat at 10 am they called back and gave me a window between 1pm and 4pm. 3:45pm called and said they where in my cellar. Stated that drain to be unclogged would be $500, cleanup would be $3000.Then the salesman stated he needed to come to my...Read more
Roto Rooter - Horrible place to work
This by far is the worse unprofessional company to work for. They barely pay their technicians enough to survive on and their disbatchers are completely unprofessional and many times sends these poor technicians to dead end jobs that they are unable to help. Would never recommend a job here if you want to make more than minimum wage.
We had a clogged kitchen sink the first guy came but couldn't fix it because his snake was broke and didn't have another so he said he would have to come back the next time was somebody else showed up and he didn't even have plumbers license but his snake machine...Read more
Called to get sewer ungloged had appointment scheduled between 4-6 an finally showed up at 8, had to call dispatcher twice they won't call you an say they are running late. Had camera guy set up two days later between 7-10, dispatcher called after 8 saying no one was...Read more
Roto Rooter - I had a great experience.
Texas Roto Rooter. Not any pricier than any other. Tech was wonderful, patient, polite.
Roto Rooter - Tried to cheat us out of $ 14,000!
Did not even look at our system, diagnosed a break in one of our pipes just by mu description of what was happening. Offered to re-plumb our entire house or the less expensive option of lining our existing pipes with PVC. Got a second opinion and local plumber cleared a clog, did the trick, $180! Glad i didnt shell out the 14,000!
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