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So let me tell you the real truth behind Roto Rooter in Oklahoma City, Oklahoma. Let’s start with the techs in the field.

The ones who are not a licensed journeymen (which is everyone but 5 plumbers) are out through a 30 day ride along “training program” and then are considered as skillful as us with 4+ years of well rounded plumbing experience. These “techs” are then thrown in a van and are forced to work 60+ hours a week and get hounded if they take a lunch break. These inexperienced helpers come to your house and will charge you whatever they want for a job, and if you’re lucky that’s all they will do. The majority of these guys will up sell you on some kind of plumbing job that you don’t really need, and it will be done by an unlicensed apprentice.

The vans and drain machines are company provided and you get a gas card, but this gas card you fill your van up with is deducted out of your paycheck by a percentage of the cost to fill their van up with. They also provide you with a company phone and tablet, but they charge you a percentage of their bill on every paycheck. If you get a call back (which is warranty work) they will pull your pay on that job and you will never be compensated for the work you did that day. When you are not running calls and slaving away for a very small percentage of their “flare rates” (which they deduct $10 off of right away) you will be sitting at home making not even minimum wage.

Well actually you make $0.00 if you don’t do any jobs. The field supervisor has never been a plumber and his only plumbing experience is what he hears from the guys in the field. The franchise owner has an engineering degree and was only in a van for 1 entire year (which is not even enough to get a journeyman license, let alone an idea of how plumbing works), and makes plumbers do repairs not even close to code. I actually have a picture of a couple of jobs I did by the way he wanted to do it.

I’m sure you get the gist of the “experience” you are receiving now. So let’s move onto what happens if you quit or get fired. The first thing that happens is they will come get their van unannounced and not allow you to get any of your personal belongings out of it, including thousands of dollars of personal tools. The next thing you will notice is that your final check will be $0.01 if your lucky you may get a couple of hundred, even though you sold over $8k worth of repairs for the greedy business owner.

Any thing that you got from the supply house for safety or your van that you were unable to charge to the customer will be deducted. Your check stubs will make no sense at all and you’ll need a financial advisor to decrypt it for you, because everything is done “in house”.

Needless to say OKC there are plenty of local plumbers to choose from that will come to your house and do an outstanding job for a reasonable price. There is also a ton of other companies in the metro to work for, so don’t let these greedy bottom feeders sell you into a slave ship with them.

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