Most helpful review
New Reviewer

The terrible truth behind roto rooter

I am a plumber working for roto-rooter and i will tell everyone the real truth behind this corporate rip off of a plumbing company. We do have flat rate pricing but we will not tell you how much it is over the phone because we charge way too much and if you have time...
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100 comments
#2193565

Over charged took 10 minutes to try and unstop then was told if that didn't need to replace commode

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ID
#315321 Review #315321 is a subjective opinion of poster.
Location
Cincinnati, Ohio

OVERCHARGING FOR SERVICES

On July 7th -- I called Roto Rooter to move a spigot from my back deck to the side of my house (same side and only had to move the spigot about 14 feet). They wanted to charge me $2100 to take care of this. I am so happy that I am big on research and big on getting other estimates. This was highway robbery. I had another plumber to do the same job for $200 and everything worked out well. I will not use their services ever again.

User's recommendation: Check with your neighbors about the plumbers they use that do an awesome job and won't try to charge you an arm and a leg for a simple task.

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1 comment
Roto Rooter Response #2221903

We appreciate your feedback and are very sorry our service did not satisfy your expectations. Please email me your full-service address, including the zip code, so that I can look into this issue as soon as possible.

My email is Pat.Swanson@rrsc.com.

Please also include a copy of this review. Thank you, Pat Swanson Customer Satisfaction Manager

With Company Response
ID
#3803712 Review #3803712 is a subjective opinion of poster.
Location
Boerne, Texas
Cons
  • Quality of work and jacked up pricing
Loss
$69
Preferred solution
Just be fair to customers -- even researching the parts for relocating a spigot did not cost nearly as much as what you chose to attempt to charge me.

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Verified Reviewer
New Reviewer

Wanted to upload video on rooter app

Hi... I have completed my rooter monetization journey and plus second n third step also approved , it's shows that u r qualify for monetization
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ID
#3487221 Review #3487221 is a subjective opinion of poster.
Location
Panjim, Goa

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Verified Reviewer
New Reviewer

FELT OVERCHARGED

Water heater replacement was overpriced for both the water heater and labor. Office manager refused to provide details

User's recommendation: Find another plumber.

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1 comment
#2181196

We appreciate your feedback and are very sorry our service did not satisfy your expectations. Please email me your full-service address, including the zip code, so that I can look into this issue as soon as possible.

My email is Pat.Swanson@rrsc.com.

Please also include a copy of this review. Thank you, Pat Swanson Customer Satisfaction Manager

ID
#3460786 Review #3460786 is a subjective opinion of poster.
Location
Irvine, California
Service
Roto Rooter Plumbing Service
Pros
  • Quick appointment
Cons
  • Price is fishy
  • Expensive
Loss
$600
Preferred solution
Price reduction
New Reviewer

8500 coin I not getting 100 diamond pending

Roto Rooter - 8500 coin I not getting 100 diamond pending
I made a call to rooter but Not connecting to call.so that please solve my problem as soon as possible.
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ID
#3440531 Review #3440531 is a subjective opinion of poster.
Location
Guntur, Andhra Pradesh

They pass themself off as another company in the yellow pages.

I looked up sewer cleaners and found Guthries. I called and was scheduled for the afternoon. They called to say they were on their way and was told they were Roto Rooter! I told the tech I was disappointed about who the were. They have a price of $411 to clean the sewer line. This is overpriced! I contacted the manager about the whole experience and she was not understanding at all! She verbally put me down and said I should have not answered the door!

User's recommendation: Do not use this company!

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ID
#3401096 Review #3401096 is a subjective opinion of poster.
Location
Holt, Michigan

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Verified Reviewer
New Reviewer

Cash is not receive in paytm

Roto Rooter - Cash is not receive in paytm
Cashback not credit in my paytm wallet. When cashback is released from rooter app on that time my paytm wallet is inactive but now my paytm wallet is

User's recommendation: This app is good but my cashback not received now.

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ID
#3383535 Review #3383535 is a subjective opinion of poster.
Location
Kolkata, West Bengal
Preferred solution
My cashback return

Rooter app not opening

I am trying top open this rooter app form 2 but its not opening app and its show could't reach a service
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ID
#3311416 Review #3311416 is a subjective opinion of poster.
Location
Hyderabad, Telangana

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Verified Reviewer
New Reviewer

Losy Service

big hassle can reach anyone lot of money 1200 for not much of anything. Was told they would be over and wouldn't show up

User's recommendation: stay away.

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ID
#3288037 Review #3288037 is a subjective opinion of poster.
Location
Orlando, Florida
Cons
  • Expensive
New Reviewer

I can't receive my money yet

Roto Rooter - I can't receive my money yet
Roto Rooter - I can't receive my money yet
I reedemed 50 Paytm cash from rooter app but I can't get my money 24 hours is passed now so it's not trusted app

User's recommendation: Don't install these app it's fake.

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ID
#3267382 Review #3267382 is a subjective opinion of poster.
Location
Dombivali, Maharashtra

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Verified Reviewer
New Reviewer

Rdeemed coins didn't recieved in Paytm wallet

I bought 100 voucher worth 10,000 rooter coins on 3 January 2022 but didn't received my money in my Paytm wallet , even though my Paytm wallet is activated and KYC is completed . I have already waited an entire working week of 7 days but still I didn't recieved any refund or my money
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ID
#3243551 Review #3243551 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi

Roto-rooter Scam I luckily averted

We had a sewer back up into our basement. I called the plumber we used regularly for years but he said he did not have equipment to clear a sewer main clog. He recommended Roto-rooter or a similar company. We called a larger local company (Reading, PA) but their...
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ID
#3230653 Review #3230653 is a subjective opinion of poster.
Location
Mohnton, Pennsylvania

I am so disappointed I can not get a receipt from Rota Rooter for almost a year now.

I cannot believe that Roto Rooter will not email a receipt for the job done on my premises in January 2020 after recommendation from the person that never give or email a receipt. Presently I have been calling, and you all put it under a rug.
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ID
#3194859 Review #3194859 is a subjective opinion of poster.
Location
Dorchester, Massachusetts

Garbage Disposal Installation

I purchased a garbage disposal from Lowes and decided to try to install it myself instead of paying $129 for their contractor. It wasn't nearly as easy as the youtube video made it look, so I gave up and called RR to see if I could get a better price. It was odd that they wouldn't give a quote over the phone for such a routine task. A few days later, a tech showed up and he gave me an estimate of $500. He might have said a gazillion dollars and he seemed put off when I said no thanks. I don't know how they can run a business that way.

User's recommendation: Avoid.

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ID
#3163928 Review #3163928 is a subjective opinion of poster.
Location
Sacramento, California
New Reviewer

820967****

Mobile number 820 967**** is account per 50 rupay Paytm cash 3 weeks se lagaya hua hai lekin abhi tak cash nahin aaya
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1 comment
#2099216

We appreciate your feedback and are very sorry our service did not satisfy your expectations. Please email me your full-service address, including the zip code, so that I can look into this issue as soon as possible.

My email is Pat.Swanson@rrsc.com.

Please also include a copy of this review. Thank you, Pat Swanson Customer Satisfaction Manager

ID
#3102575 Review #3102575 is a subjective opinion of poster.
Location
Jodhpur, Rajasthan
New Reviewer

My reedom money not come and half months is completel

My money not come in my account please help me and half months is completed and i want money in my account please redom it I want and very important issue for money and give money
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1 comment
#2099215

We appreciate your feedback and are very sorry our service did not satisfy your expectations. Please email me your full-service address, including the zip code, so that I can look into this issue as soon as possible.

My email is Pat.Swanson@rrsc.com.

Please also include a copy of this review. Thank you, Pat Swanson Customer Satisfaction Manager

ID
#3037357 Review #3037357 is a subjective opinion of poster.
Location
Dehradun, Uttarakhand
Preferred solution
Deliver product or service ordered

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