Roto Rooter Reviews and Complaints
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Customers don't like
- Poor customer service
- Overpriced
- Gouging
Customers like
- Came on time
- Repairman
- Courteousness of dispatcher
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Hi, My name is Stephanie Obert. I was hoping you could help me resolve an issue that I have. Last month, I was having draining problems. I called Chip from your Quincy IL office out to my house to see what the deal was. He ended up getting his snake wire stuck in my...
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Company wrote 0 private or public responses to the review from Dec 03.
On Friday, November 2nd, 2018, I received an invoice and credit card charge of $725.00 for services rendered. I am outraged! $725.00 for two leaky facets and a clogged drain!! Seriously!!!!!!! This invoice indicates $33.00 for kitchen sink facet parts and $234.00 in...
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Company wrote 0 private or public responses to the review from Nov 09.
Called for a clog in slop sink and one in 2nd floor shower. Slop sink fixed and was charged $485. Clog in shower was snaked and plumber wanted to charge an addition $485. This is taking advantage. When questioned he said he wanted to help so he was going out to the...
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Company wrote 0 private or public responses to the review from Oct 25.
h.kitchener
You could take Roto to small claims court, of course. Or, you could chalk it up to making the decision to hire an unreliable and perhaps a shady business. Your choice.
Product
These men came out and installed a sewer pipe in my basement and they broke another pipe under ground while they did the work. Now when it rains the basement get flooded. First I had some guy come out and tell me some *** and bull story about the moisture around my...
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Company wrote 0 private or public responses to the review from Oct 11.
Bobby
These places like roto rooter are just big business rip offs. They make so much money off innocent people who just want to get what they pay for. Money, money, money. That's a...
Roto rooter is a scam
I had Roto rooter come out they snaked the toilet and out to the road and it cost me 742.00 what a rip off don't ever use them they are the most expensive plumbing company out. I don't know how they sleep at night knowing what they do
Company wrote 0 public responses to the review from Oct 08.
Roto Rooter - No shows
I waited 2days for a no show technician!! After reading reviews,I see it's a major issue with the Hammond branch.
Company wrote 0 public responses to the review from Sep 27.
Product
The man who came. He spoke broken English and I could not understand him. $500 for a clogged pipe that took less than an hour. He was trying to tell me that another pipe should be fixed also. screw that. He was suppose to arrive at around 8:30 and that never happened....
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Company wrote 0 public responses to the review from Sep 24.
h.kitchener
As soon as you determined he didn't speak or understand English you should have told him to go away and fixed the problem yourself or hired a different plumber.
Called Rotor Rooter to open a main line in my house. They said my main line was collapsed but sent the water restoration crew to tear my basement up anyway. Then they charged my insurance company 4 grand and problem was not fixed. Then they send out the guy with a...
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Company wrote 0 public responses to the review from Sep 23.
Roto Rooter - Horrible service
They the worst company you can ask for I’m just writing this for people like me have problems with they house so you don’t be go through for the same thing this company is the worst they just a rubber take the money from you and your assurance I’m so mad with them I would never refer them to anyone
Company wrote 0 private or public responses to the review from Sep 19.
Similar to Roto Rooter
Roto Rooter - Ruined my tile shower
I called for a simple blocked drain. Took them 7 hours to get to my house and at that point it was too late to call someone else. The technician Charged 338.00 dollars which i thought was highway robbery but i was desperate. When he went to clean out the shower drain he broke the lip or ledge and now i cannot shower. He also put a large hole in the Wall. Roto rooter is refusing to take my phone calls. I just keep hearing a supervisor will call back in two hours but noone ever calls.
Company wrote 0 private or public responses to the review from Sep 18.
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Get a free consult from a local attorney to see what can be done. Roto Rooter should have insurance to cover this stuff, ie., damage to property and ineptness.