Roto Rooter Reviews and Complaints
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2
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resolved
533
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$170K
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losses
$1.1K
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110K
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Customers don't like
- Poor customer service
- Overpriced
- Gouging
Customers like
- Came on time
- Repairman
- Worked all hours
I can't stand the obnoxious ad with the obnoxious neighbor... hint if you can't put a stereotype of anybody, that means anybody. Can't you think of something *** to say about your service? really, be clever... like "we're always at the bottom of the hill to fix what...
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I liked
- Nah
I had couple plumbing issues, rusty main water pipe in the basement, leaky faucet, wiggly toilet, missing shower handle *** I called roto rooter and they answered very quickly to come next day. When he came in, i told him about the problems and he went to look at all...
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This is the absolute worst plumbing service I have ever seen. Told that my service window was 8:30am-10:30am. I was texted at 10:31am...how clever. However, at noon, still no service technician. I called and got transferred to "dispatch" and was told it would 30...
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I didn't like
- Never showed up
I called Roto Rooter of Pleasantville NJ , a plumber named "Joe" who appeared to be concerned about his customers but could not open a drain because he claimed the configuration of the pipes prevented him from doing so but he charged me $243.25 for his attempt to...
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h.kitchener
You didn't say which drain was clogging up but I recently had a clogged kitchen drain and my local plumber used a small electric "chain" or what we used to call a "snake" to d...
Let me first start off by saying my wife agreed to the price so in the end it was our stupid mistake on allowing them to do the work. Now lets just be real and call this company what it is, rats that over charge. My kitchen sink was clogged. I removed the trap and...
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WAS TOLD CESSPOOL LINE WAS CLEARED,IT WASN'T,WAS TOLD CESSPOOL LINE COLLAPSED AFTER USING A CAMERA, IT WASN'T, CHARGED ME TOP DOLLAR . HIRED A FRIEND IN THE BUSINESS,HE SAID MY FIRST MISTAKE WAS CALLING ROTO-ROOTER. HE THEN DUG UP MY YARD WHERE I WAS TOLD IT WAS...
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I didn't like
- Gouging
- Service
- Being massively overcharged
They came out to find out why very fixture was backed up in my house. First the house is on city sewer and water. This so called plumber tells us our septic tank was full and that was the problem. I should have made him leave then but it was a Saturday and I have...
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Technican wasn’t available until 2 hours after my 4 hour service window. When I called for an updated/ETA the dispatcher was incredibly rude & couldn’t give me an ETA. I was just told that there were several technicians within my area and she was waiting on first...
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My Mom’s bathroom sink was clogged, called Rotor Rooter, the tech (he was not a plumber) couldn’t un-clog. Tech had to call “his boss” they were here for hours! Finally, they said the clog could only be in-plugged by jack-hammering up the floor. The house is literally...
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Similar to Roto Rooter
On 6/21/17, Celco Inc dba Roto-Rooter, broke the seal on my well to perform a pump replacement without the required Plumbing or Well Certification, thereby violating G.S. 87-98.2. The North Carolina State Board of Examiners of Plumbing, Heating and Fire Sprinkler...
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He left without payment, didn't he? If they send a bill, respond in writing with a print of their "free estimate" blurb on their website. Just make sure you don't pay them.