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Was charged 4x the going rate for a repair. Customer service LIES to you in order to gain your business. Told me that they had leak detection equipment & would send someone out on Saturday...NEVER SHOWED after 3 hours, called back said was NEXT on list. 2 hours later...
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Company wrote 0 private or public responses to the review from May 06.
1.6
#1249532
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Resolved
We were told we would pay $2 a mile for the miles it took to get the part need to fix our pipes and instead after the job was completed he told us that we were paying the hourly rate ($109 and hour!) for the time it took to get the part instead of per mileage and it...
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Company wrote 0 private or public responses to the review from Dec 03, 2015.
bobs2015
bobs2015

Why would you complain in public before you talked to the firm? Odd and disrespectful. $109 an hour for a plumber is pretty much standard.

1.7
#744556
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Contact Roto Rooter

Mailing Address:
Roto-Rooter Group, Inc.
2500 First Financial Center 255 East Fifth Street
Cincinnati, Ohio 45202-4726
United States
Phone:
(800) 768-6911
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