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Was charged 4x the going rate for a repair. Customer service LIES to you in order to gain your business. Told me that they had leak detection equipment & would send someone out on Saturday...NEVER SHOWED after 3 hours, called back said was NEXT on list. 2 hours later...
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1.5
#1249532
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Resolved

We were told we would pay $2 a mile for the miles it took to get the part need to fix our pipes and instead after the job was completed he told us that we were paying the hourly rate ($109 and hour!) for the time it took to get the part instead of per mileage and it...
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bobs2015
bobs2015

Why would you complain in public before you talked to the firm? Odd and disrespectful. $109 an hour for a plumber is pretty much standard.

1.7
#744556
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