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I have two experiences with Roto Rooter of Salt Lake 1. Kitchen Sink not draining. Roto Rooter used their device to un clogg the drain. A few days later the sheet rock in the floor below was saturated with water. I had to call a contractor to mud, sand, and repair...
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#936253
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Roter roter in new orleans are a very races company there very races toward the black americans its not the employes its the mangers in office mr mike and assit manger mr tommy no one should b treaded different i well never ever yous there sevice
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Anonymous
Anonymous

What kind of races are they looking for? Foot races? Go-Karts? Are they even suggesting you watch Nascar races on TV?!? I don't wish that on anyone on any color, creed or reli...

#935605
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I am pissed my sump pump only last a year. To much money for a year. We were told it suppose to last a couple of years but it didn't. Who has 1,100.00.We had this fix before years ago and it last for years. This has flooded our basement messed up carpet, walls etc.....
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1.3
I liked
  • Worked all hours
  • Came on time
#925244
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Roto Rooter Water Heater Repair Review

Roto Rooter
#969664
Need to have water heater repaired. Called set appointment never showed or called. So I checked in and the said they got flooded with calls not my issue. So took some time to check reviews maybe it was for the best they had had time getting two stars . But of course on there website there five star company my ...
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Short Review on November 25, 2016

Roto Rooter
#961467
1.0
Details
Needed plumbing snake to clear approx 15 ft of sewer line to septic tank from exterior cleanout location. Estimate from RR was 392 dollars plus the 75 dollar service call fee. I elected to reject his quote and find a more reputable plumber to perform work needed.
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Advertised vs Delivered
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Exchange, Refund and Cancellation Policy
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Roto Rooter Plumbing Service Review

Roto Rooter
#958241
1.0
Details
Roto rooter is a scam. Thet attempoted to chargfe my wufe and myself $425 bucks to clear a kitchen drain. This amount ius twice ads high ads it should have been. We threw them out after they gave us the price. Good riddance to a scam company
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
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Roto Rooter Plumbing Service Review

Roto Rooter
#946250
2.2
Details
Roto Rooter charged $284 to replace a toilet value that would not cut off the water. Then they charged $120 to stop a leaking toilet. Plus $64 for parts. This is outrageous. They are a rip off more than double the price of any other plumber.
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Price Affordability
Product or Service Quality
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
Roto Rooter has agreed to refund me the $410 charge for snaking a camera down the sewer line after they failed to rod it out. They used the images of roots in the line to recommend a trench seven feet deep across the front yard, replacing the old pipe with pvc and...
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Anonymous
Anonomous

They did the same thing to my elderly mom , ran the root scam , lied to her told her home insurance approved the piping in the front yard, They didn’t ! What should of been a ...

I liked
  • How quickly i was offered a refund
#914687
Reply to reviews
On Labor Day, sewage began bubbling up in three basement drains: floor, shower and toilet. Only Roto Rooter was available on the holiday. A guy and his supervisor said they couldn't get the line rodded out and showed me a DVD they'd made by snaking a camera down the...
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I didn't like
  • Being massively overcharged
#914661
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Called about a blocked sewer line that was backing up in the driveway drain. Also told them there was no backup into the house. asked about cost and was told the technician would review the blockage upon arrival and give me a price. upon arrival he casually looked at...
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h.kitchener
h.kitchener

He quoted you a price. If you didn't like it you didn't have to agree to it. They are a private enterprise and can charge what they want. Not like their price---go elsewhere.

2.2
#914468
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I made an appointment a week in advance. They did not show up for the appointment and they did not call during the two hour window when they were supposed to arrive. I sent an email and left my house, since I had no intention of waisting my entire day waiting for...
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1.0
#903306
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On two different days I was waiting and waiting for the plumber to show up. As I sat getting grey and wrinkled waiting for someone to show up and figure out why my bathroom smells like a porta-potty. I would occasionally get calls from a number out of state to tell me...
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Rockland, Massachusetts
I didn't like
  • Poor customer service
#901189
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Hello! I am a homeowener. Rotoroter came out to my home. Years ago and it last a couples years. March 2015 they fix it again july 2016 it broke again a little over a year come on Now.We cant afford 1,100.00 and we living on a fix income.I dont have that type of...
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#896075
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Yesterday we had a toilet installed (was leaking at the base). We called RotoRooter since that toilet was installed by them about 5 yrs ago. Plumber arrived and told my husband that installing the new toilet which we purchased, would cost between $500-$600 because...
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2.3
I liked
  • Came on time
I didn't like
  • Way they swindle customers
#889437
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