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Roto Rooter - Got ripped off!

Needed a $20 part for my toilet tank. Two men were working on the repair for about 15minutes. Even with my $40.00 off coupon, bill came to $289.00 plus change. Why???
#1298338
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Had them come out to the company I work for to fix a clogged line on outside of home. Snaked it and said it was good $1200.00. Next morning had same problem, Called said they be there 1st thing. Never showed. I called next day, couldn't come because employee had to...
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#1295949
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We had a water line installed from our water meter to our home by Roto-Rooter in 2013 with a 5 year warranty, the job cost us over $3000. Just this week we found that the line connected to the meter had broken and I called Roto-Rooter to find out if it was still under...
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1.0
#1295378
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Called roto rooter to clear a clogged downspout (connected to porch roof) for which he needed no equipment. As soon as he pulled a small stick out of the downspout the water that was on my porch roof went right down the downspout. I was charged $440 in labor cost. I...
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Anonymous
Liz

They do over charge. Had a pipe leak, charged $300.00. Was to told that our home needed reliving that would cost $24,000.00 Please !!!! We did find someone to repipe at a reas...

I didn't like
  • Way they swindle customers
  • Being overcharged for labor
#1288625
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Basement flooded during the night. My son-in-law bought a pump, removed the water, lifted everything up in the finished rec room, disinfected the floor, & removed the baseboards himself before Roto Rooter even got here. But their bill charged us for all of what my...
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#1281432
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My headline summarize it all! Roto Rooter arrived 6 hours late for an appointment. Once plumber arrived he said he is off the clock in a few minutes. He did not locate where the leak is coming from and said someone will come out in the morning. He referred me to the...
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1.0
I liked
  • Plumber who arrived late was polite and courteous
  • Clean up person was courteous and polite
I didn't like
  • Unable to find the leak
  • Arrived late
  • Customer service manager was rude and unprofessional
#1280773
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Roto Rooter - Drain work

Rohming #3468and Mung#3650 did a great job fixing my Plumbing in my bathrooms, they worked in a professional and timely manner cleaning up behind them self thoroughly I was more than satisfied with their work.
#1280453
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I had Roto- Rooter come to my home for a blockage in the drain pipe going out to the main street. First it took them three days to finally get to my home. Every day they would call me every few hours to say they would be there soon, so I had to stay at home waiting for...
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1.2
#1267433
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I took the day off work to to be home for a water heater repair call. I had been given a service window of 11am-3pm but waited until 5pm to cancel, when I was told no one could be here until 6:30pm. Roto Rooter is notoriously expensive, and even more so when you miss...
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#1257547
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Roto Rooter - Never showed up for the job

I made an appointment btwn. 12pm-4pm. Technician called me two hours prior to the appointment asking if he can come earlier. I said yes. Never called back, never showed up! I will never use this company again! O stars!
#1256640
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