Product: Roto Rooter Customer Care Clear all filters (0 of 22 reviews match)
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Roto Rooter - No shows

I waited 2days for a no show technician!! After reading reviews,I see it's a major issue with the Hammond branch.
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Roto Rooter Customer Care
#1367536
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I can't stand the obnoxious ad with the obnoxious neighbor... hint if you can't put a stereotype of anybody, that means anybody. Can't you think of something *** to say about your service? really, be clever... like "we're always at the bottom of the hill to fix what...
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Roto Rooter Customer Care
I liked
  • Nah
#1334083
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I thought that he was representing the company Roto Rooter very poorly. He walked into my kitchen was no more than a minute and stated he could not do the job. I ask him why did they send you ecause this job was rescheduled from the previous weekend of 7/7/18. I...
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Roto Rooter Customer Care
#1306245
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My headline summarize it all! Roto Rooter arrived 6 hours late for an appointment. Once plumber arrived he said he is off the clock in a few minutes. He did not locate where the leak is coming from and said someone will come out in the morning. He referred me to the...
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1.0
Product
Roto Rooter Customer Care
I liked
  • Clean up person was courteous and polite
  • Plumber who arrived late was polite and courteous
I didn't like
  • Customer service manager was rude and unprofessional
  • Arrived late
  • Unable to find the leak
#1280773
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Roto Rooter - Never showed up for the job

I made an appointment btwn. 12pm-4pm. Technician called me two hours prior to the appointment asking if he can come earlier. I said yes. Never called back, never showed up! I will never use this company again! O stars!
Product
Roto Rooter Customer Care
#1256640
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After I was told by service tech he would be here in an hour or two they called back and said I was not in their service area and to call another Roto Rooter in a different town. I called them and told the answering service it was an emergency. After two hours I...
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1.0
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Roto Rooter Customer Care
I didn't like
  • Customer service
#1251509
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Roto Rooter - Unhappy customer

Incompetent work flooded 2 rooms and they don't want to take responsibility.
1.0
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Product
Roto Rooter Customer Care
#1245161
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Called Roto Rooter and was told a technician would arrive between 8-10pm. Was also told that someone would call half an hour before arrival to confirm. At 9:55pm, someone called while I was cleaning up sewage and I returned the call about 5 minutes later. I was then...
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Roto Rooter Customer Care
#1219023
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Roto Rooter - Full of it

Most unprofessional company on the planet, canceled appointment day of service. I lost a entire day of wages waiting on these morons. Roto Rooter is full of it. Pun intended. {{Redacted}}
1.4
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Product
Roto Rooter Customer Care
#1215869
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We called 3 days ago and were given a time frame from 6-8 pm and the first day we called at 8 because we haven’t received a phone call they said the “tech” got held up at another job.The second day the same thing happened. We are now on the 3rd day same thing no phone...
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1.0
Product
Roto Rooter Customer Care
#1205254
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