Featured 100% full

Customer Charged $986.00 for the following

1. Fix the guts of one toilet

2. Remove a pedestal sink and slide in a new vanity completed assembled. Roto Rooter only had to attach the faucet and plumbing. Plumbing left incomplete, because of a simple overflow drain.....that means the second hole in the sink at the top was missing a pipe. The plumber still could have completed the job and my family knows not to overflow the sink. He left the job incomplete and charged me $986.00

Customer has stopped payment on the check for excessive charge and contacted an Atlanta Georgia Attorney. Customer is willing to pay the correct amount which is far less than $986.00.

****Additional Research from Google.com shows the following complaints about Roto Rooter.

Thirty-eight Homeowners Challenge Roto-Rooter's Sales Practices

Thirty-eight homeowners filed a lawsuit in Hennepin County, alleging that Roto-Rooter systematically pressured them into expensive and unnecessary excavation and sewer line replacement.

According to the Complaint, Roto-Rooter deliberately misrepresented the nature of its customers' plumbing problems, conveying that the homeowners had far more extensive plumbing problems than actually existed. As a result, Roto-Rooter charged homeowners between $3,500 and $17,000 for these unnecessary repairs. The lawsuit asks the court to order Roto-Rooter to stop its deceptive practices and to reimburse homeowners the amounts they paid for all unnecessary repairs.

Homeowners Share a Common Experience

When they contacted Roto-Rooter about plumbing drain problems, Roto-Rooter grossly exaggerated the extent of the necessary repairs. Instead of merely clearing clogs in pipes with a routine cleaning, or otherwise resolving the problem in the most cost efficient manner, Roto-Rooter told the homeowners that the clogged pipes could not be cleared with a routine cleaning. Rather, Roto-Rooter pressured its customers into believing that the solution required an expensive excavation and pipe replacement. The homeowners allege that, at some point in 2009, Roto-Rooter management began requiring its drain technicians to "refer 30% to 50% of all mainline drain cleaning calls to camera techs and excavation estimators whether or not the Roto-Rooter drain cleaning machine could clear the clog from the drain." Roto-Rooter drain technicians were required to sign a document indicating that they understood this requirement. Those who did not meet this requirement were penalized. Drain technicians who conformed to this practice and made these referrals received a bonus payment if an excavation was sold to the homeowner.

The sewer inspector for the City of Minneapolis has confirmed that many of the repairs were unnecessary.

Review about: Roto Rooter Repair.

Monetary Loss: $986.

Had an Experience with Roto Rooter?

Write a review


Terms of Service
Post Comment

It appears that the metal top to the piece of junk drain assembly is missing.If that part is gone, there is no way to secure the drain to the sink without ruining the cabinet when the faucet is turned on.

The toilet parts may cost a total of $40 if you pay top dollar.Good luck!

Calne, England, United Kingdom #738090

If it's any comfort we have the same type or rip of merchants here in the UK! Tony Foster

You May Also Like

Roto Rooter - $387 for nothing Roto Rooter "I called for a service to clean out lines on a remodel project. I was informed it would cost $114 to have the lines cleaned, they also..." Read more American Home Shield - AHS Terrible Company! American Home Shield "We are very long term AHS customers with 5 houses covered. We called AHS to repair once again our A/C unit. The first contractor sent out reported there was physical..." Read more Leaffilter North - LeafFilter Worthless Warranty Leaffilter North "We had LeafFilter installed and received a lifetime warranty for the system. Six years later the filter screen pulled away and off of a gutter (see picture). We..." Read more Leafguard - Gutter Review Leafguard " Icicles hanging off the gutters LeafGuard at least 2 feet long that I never had on the front of my house in 35 years until I put up the..." Read more Energizer - Peeling batteries Energizer "I spent over $20 for four double A rechargeable Energizer batteries. However after a month of using them lightly the top casing started to peel off and the casing all..." Read more Tbdress - Dishonest Company Tbdress "We bought a dress for my daughter a week ago and it did not fit. We contacted customer service and the agents name was Hugh. He told us they could..." Read more One World Van Lines - Had I known I would havve Run as fast as I could One World Van Lines "No interstate license at time of move. No proof of weight Cost increased over $1000 dollar Unlike the first report I would have been better off if they had cancelled...." Read more Spates The Florist And Garden Center - Spates the Florist - DO NOT order online. Spates The Florist And Garden Center "I am very displeased with Spates the Florist and Garden Center. I intend not to purchase from this business again. A note of disclosure before I detail the problem I..." Read more