Product: Roto Rooter Replacement Clear all filters (8 of 8 reviews match)
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I was charged for 3 hours of labor even though the work was cancelled less than 2 hours after signed paperwork to begin replacement. I was not at the house and was NOT informed that the technician had already began work when I called to cancel. The technician was NOT...
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Roto Rooter Replacement
#1235443
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My wife and I woke up to find all of our toilets inside our home not flushing. My wife and I called my neighbor who works for a HVAC company and he stated that my main sewer line from basement to the city sewer system was clogged. He told me to call a local plumbing...
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Anonymous
Anonymous

We had a horrendous experience. Roto-Rooter came (CT franchise owned by brother, Scott and Christopher Coutant) and drilled threw our pipe, causing e tensile damaging and f...

Anonymous
Pete

That's why you get a second opinion. And that's why they are called OPINIONS. Everyone has a different one. That doesn't mean RR was wrong, or tried to ***.

1.0
Product
Roto Rooter Replacement
I didn't like
  • Customer serve poor
  • Un license tech
  • Crazy hourly rate
#580660
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Experienced a sump pump failure at 8:30pm with standing water in the basement. After calling around and not willing to pay for and after hours service charge this company was the only one open at the time of the evening. They overcharged us for the work performed for...
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Anonymous
***ed in South Dakota

My mom had used Roto Rooter and was not impressed by the unfriendly men they sent and they even tore up her toilet for no reason which she had to have someone else fix and i j...

Anonymous
Jake

Agree with the folks complaining about Roto Rooter .. This comapny is about ripping people off. They charged me $495 for a job that should have taken less than 45 minutes. Wh...

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Roto Rooter Replacement
#395956
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We had a leaky bathtub faucet and called to get an estimate the gentleman came within an hour and a half and quoted us $260 for labor plus parts. Come to find out the man didn't have the parts so he ran to Home Depot to get the pieces he needed and came back with a...
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Roto Rooter Replacement
#394275
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This happened July 14, 2012. Our water pressure regulator got broken and we need it replaced so we called Roto Rooter. The tech was nice and seems friendly. I am aware that they can't charge us until we agreed on a price. The price for the labor was $221 (I closed my...
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Anonymous
bro

Wow ur complaning about travel charge look at price of gas that bill was super cheap u should be happy I wouldnt even get out of my truck to do a job like that for that mone...

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Roto Rooter Replacement
#332020
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I called the local number here in Cleveland, OH for Roto Rooter plumbers to get an estimate for a replacement water heater and replacement plumbing for my home. In the phone book yellow page ad it say's "Free estimate! No service - No charge!" Well, the guy was here...
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Roto Rooter Replacement
#304805
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We are trained to take addvantage of the situation and "close the deal" Roto -Rooter wants to become the largest sewar replacement company in the US. Reason being is that gross margin is any where from 60-75% on excavations of sewar lines, clean outs, etc etc. Profit...
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Anonymous
An Honest answer

If you call a Independent Plumber you are certain to get a LICENSED PLUMBER as these small shops cant afford the fines and suspensions that The Roto Rooter can hire attorneys ...

Anonymous
watch dog

out of the 300$ how much did the employee get and is that the only work he got that day. i would say the company is concerned only about profits not customers and its employee...

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Roto Rooter Replacement
#225165
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My water heater wasn't leaking. The heating elements were bad and had to be replaced. Two ***-clowns posing as plumbers by the name of Willie and Sal came over and sized up the job and went to a parts house to buy the elements. When they returned they...
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Anonymous
Mam check thier license#

They may have well not been licensed and if this is so...you may be due a refund. You can check the #s on the government website.

Anonymous
Me

Ummm, they were right. 12 years old??? You would be an *** to put money into it. Lets suppose they could replace the elements and within a year the tank busted. The manufac...

Product
Roto Rooter Replacement
#185518
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