I am a former General Manager of Roto Rooter.. Recently demoted.
I have read your comments and they all happen to be TRUE! Roto Rooter sends Unlicensed plumbers/drain cleaners to work in your homes. They solder pipes and work on Gas pipe. Some of these people have little or no experience in the trades.
They lie when they camera inspect your sewer lines in hopes you'll agree to have it excavated and replaced at thousands of dollars a pop.Yes they are being sued in many different states and class action suites continue to pop up all over the place.
It is my opinion that The CEO is aware that this ship is sinking and has decided its best to stay the course until the company either dissolves or restructures. In any hopes I'm on my way out so it doesn't bother me to say this but Maybe Unionizing is a good idea!