I made my initial appointment on Friday at about 11:00am. I was told that I was "next on the list".
I called back at 12:30pm and was told again that I was "next on the list". I called again at 4:00pm to cancel because I had to leave the house. A service man finally came out at 3:00pm Saturday, He snaked the situation, and I was charged $252.98. I had to post-date a check for 13 days, and caught *** from the man for it.
I also think that charges (that I DID approve, what choice did I have?) were ridiculously high. NEVER AGAIN will I use Roto-Rooter.
Product or Service Mentioned: Roto Rooter Plumbing Service.
Reason of review: Late, overcharged.
Preferred solution: Let the company propose a solution.